Privacy Policy | Crown Ed

1. Introduction

Welcome to Crown Ed.

Crown Ed is a trading name of Magmories Ltd, a company registered in England and Wales.

Crown Ed provides student recruitment, higher education guidance, and academic placement support services within the United Kingdom.

We are committed to protecting your privacy and handling your personal data transparently, responsibly, and in accordance with applicable UK data protection laws, including:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, contact us, or engage with our services.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Company Information

For the purposes of UK data protection law, Magmories Ltd trading as Crown Ed acts as the Data Controller responsible for your personal data.

For privacy-related inquiries, please contact:

admissions@crownedglobal.co.uk

3. Important Service Disclaimer

Crown Ed provides educational guidance and student recruitment support only.

Crown Ed:

• Does not provide regulated immigration or visa advisory services unless explicitly authorised to do so under applicable UK law.
• Does not guarantee admission to any educational institution.
• Does not guarantee scholarship awards, Student Finance eligibility, tuition funding approval, or visa outcomes.
• Does not make admissions decisions on behalf of universities or colleges.

All admissions and funding decisions are made solely by the relevant institutions and authorities.

4. What This Policy Covers

This Privacy Policy applies only to your use of Crown Ed's website, services, and communications.

Our website may contain links to third-party websites, universities, colleges, or partner organisations. We do not control how third-party websites collect or process your data, and we encourage you to review their privacy policies separately.

5. What Is Personal Data?

Under UK GDPR, personal data refers to any information relating to an identifiable individual who can be identified directly or indirectly.

This may include:

• Names
• Contact details
• Identification numbers
• Educational records
• Online identifiers
• Application-related information

6. Information We Collect

We may collect and process the following categories of personal data:

Personal Information:

• Full name
• Date of birth
• Nationality
• Gender (where voluntarily provided)
• Email address
• Telephone number
• Residential or mailing address

Educational Information:

• Academic transcripts
• Certificates and qualifications
• English language test scores
• CVs or resumes
• Personal statements
• Employment history
• Reference letters

Communication Information:

• Emails and messages sent to us
• Consultation records
• Application discussions
• Customer service interactions

Technical Information:

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

7. Lawful Basis for Processing

Under UK GDPR, we process your personal data only where we have a lawful basis to do so, including:

Consent

Where you have given clear consent for us to process your information.

Contractual Necessity

Where processing is necessary to provide requested services or take steps before entering into a service agreement.

Legitimate Interests:

Where processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden.

Legal Obligations:

Where processing is necessary to comply with applicable laws or regulatory requirements.

8. How We Use Your Information

We may use your personal data for the following purposes:

Student Recruitment & Admissions Support:

• Assisting with university and college applications
• Assessing educational suitability
• Communicating with institutions on your behalf
• Supporting admission processes

Communication:

We may contact you regarding:

• Application updates
• Educational opportunities
• Service information
• Customer support
• Relevant service announcements

Marketing Communications:

Where permitted by law, we may send promotional communications relating to educational opportunities and services.

Marketing communications will only be sent where we have an appropriate lawful basis, including consent where required.

You may unsubscribe from marketing communications at any time.

Website Improvement & Analytics:

We analyse website usage and visitor behaviour to improve:

• Website performance
• User experience
• Service delivery
• Marketing effectiveness

Legal & Compliance Purposes:

We may use your information to:

• Prevent fraud or misuse
• Comply with legal obligations
• Resolve disputes
• Enforce our policies and terms

9. How We Share Your Information

We may share your information with:

Educational Institutions:

To support admissions and recruitment processes, we may share relevant information with universities, colleges, and educational partners.

Service Providers:

We may use trusted third-party providers for:

• Website hosting
• CRM systems
• Email communications
• Analytics services
• Technical support

All third-party providers are required to keep your data secure and confidential.

Legal & Regulatory Authorities:

We may disclose information where required by:

• Law
• Court orders
• Regulatory obligations
• Government authorities

10. International Transfers

Where necessary, your information may be transferred outside the United Kingdom.

When international transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Data Retention

We retain personal data only for as long as reasonably necessary for:

• Recruitment support purposes
• Legal obligations
• Regulatory compliance
• Legitimate business operations

When data is no longer required, it will be securely deleted or anonymised.

12. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request transfer of your data
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

You can learn more about your rights through the Information Commissioner's Office (ICO).

13. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Enable website functionality
• Improve user experience
• Analyse website traffic
• Support marketing and advertising activities

We may use:

• Essential cookies
• Analytics cookies
• Functional cookies
• Marketing cookies

Where legally required, we will request your consent before placing non-essential cookies on your device.

You may manage or disable cookies through your browser settings.

14. Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Disclosure
• Loss
• Misuse
• Alteration or destruction

These measures may include:

• Secure servers
• Encryption
• Access controls
• Security monitoring

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

15. Children's Privacy

Our services are generally intended for individuals aged 18 and over.

Where we knowingly collect information relating to individuals under 18, parental or guardian consent may be required where applicable by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes.

Updated versions will be published on our website together with the revised effective date.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Crown Ed
Trading Name of Magmories Ltd
admissions@crownedglobal.co.uk

Thank you for trusting Crown Ed with your educational journey